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AI-Powered Voice + Text Dispatch

AI Answering Service for Auto Repair Shops

Sounds like a human. Our natural sounding AI will help you win more business. Answers every call and text 24/7, triages emergencies, and warm-transfers to your on-call tech with a whispered summary—so you stop losing jobs to missed calls.

Base Level Very Good AI Voice Natural conversation quality. Handles calls professionally and efficiently. HVAC Demo: Call and say your heat is out to experience the AI!
Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max per number
State of the Art Human-Like AI Voice Virtually indistinguishable from a real person. Premium conversational experience. HVAC Demo: Call and say your heat is out to experience the AI!
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max per number
Starting at $99/month
14-day free trial
No credit card
No sales call required
Service Request Car won't start, clicking
SMS Ticket Sent To on-call tech
Incoming Call
AI Dispatcher Active
CallDispatcher Thanks for calling Main Street Auto—this is dispatch. How can I help?
Caller Check engine light came on during my commute
CallDispatcher I'm paging our on-call tech now...
Trusted by Auto Repair Shops Nationwide
24/7 Coverage
99.9% Uptime

The Only AI Dispatcher with Whisper Transfer

Most AI answering services transfer calls blind—your tech answers with no idea what they're walking into. CallDispatcher briefs your tech first, so they can accept or decline before connecting.

Whisper Before Connection

"Service call. Car won't start this morning. 2019 Honda Accord. Caller needs it for work tomorrow. Makes clicking sound. Press 1 to accept, press 2 to send as ticket."

Tech Stays in Control

Your tech decides whether to take the call live or send to a callback ticket—all before the customer hears them.

Built for Emergencies

Pre-configured triggers for "won't start", "broke down", "check engine light", "overheating" and more. Route true emergencies instantly, not every after-hours call.

The Most Human-Sounding AI in the Industry

Voice quality isn't a novelty—it directly impacts your business. Research shows customers are more likely to stay on the line and complete their call when greeted by natural-sounding voices. Robotic, awkward AI drives callers away.

We partner with the leading AI voice labs to deliver speech that sounds remarkably human—with natural pacing, appropriate pauses, and conversational tone. Your customers will assume they're talking to your dispatcher.

4.2/5 Premium AI voice naturalness rating (vs 4.7 for humans)*
27% Fewer abandoned calls with natural-sounding AI**

*Journal of Voice research · **Invoca home services study

Hear it yourself—call our live demo

Trade-Specific Training

Built for auto repair shops—not generic. Understands your industry terminology out of the box.

No Sales Call Required

Sign up, configure, and go live in 10 minutes. No demos, no salespeople, no waiting. Just results.

Voice + SMS Dispatch

Handle both calls and text messages with the same AI. Customers can text "emergency" or call—either way, you're covered.

Intelligent Fallback

If uncertain, the AI captures details and sends a ticket instead of forcing a bad transfer. Never lose context, never annoy your tech.

Every Missed Call Is a Lost Job

When your phone rings, you're often on a job, driving, or closed after hours. That's when calls turn into lost jobs—and lost revenue.

Missed Calls During Jobs

You can't answer the phone when you're in the middle of a job.

After-Hours Emergencies

True emergencies at 2 AM need fast routing without waking up everyone on the team.

Poor Call Notes

Incomplete details slow down dispatch and reduce your conversion rate on leads.

Your AI Dispatcher, Always On

CallDispatcher answers like a real dispatcher—not a chatbot or IVR menu. Natural conversation, smart triage, and seamless handoffs.

Human-Like Voice

Natural pacing, short acknowledgements, fully interruptible. No "press 1" experience.

Emergency Triage

Built-in Auto Repair emergency detection. Routes true emergencies instantly.

Warm Transfer

Connects to your tech with a whisper summary before bridging the caller.

Fail-Soft Design

If uncertain, captures details and sends ticket—never forces a bad transfer.

Calls We Handle for Auto Repair Shops

CallDispatcher is pre-trained on automotive terminology, breakdown triage, and service scheduling. No generic scripts—real auto repair industry knowledge from day one.

🚨 Urgent Breakdown Calls

  • Stranded / Won't Start — Customer broken down needs immediate help. CallDispatcher asks about location, symptoms (clicking, no response, cranks but won't start), and whether they're in a safe location. Captures vehicle info and dispatches or arranges tow.
  • Overheating / Temperature Warning — Engine running hot is time-sensitive to prevent damage. Asks if steam is visible, whether they've pulled over, and coolant level if known. Advises against continuing to drive and captures location for tow coordination.
  • Check Engine Light + Symptoms — Flashing check engine light is urgent, solid can wait. Asks about light behavior, accompanying symptoms (rough idle, loss of power), and whether vehicle is still drivable. Prioritizes based on severity.
  • Brake Failure / Grinding — Safety-critical issue. Asks about symptom onset, grinding vs spongy pedal, and whether vehicle is being driven. Advises against driving and offers tow if brakes are compromised.
  • Post-Accident Damage Assessment — Customer needs evaluation after collision. Asks about visible damage, whether vehicle is drivable, and if insurance claim is filed. Captures photos if customer can text them.

🔧 Scheduled Service Requests

  • Oil Change / Maintenance — Routine service scheduling. Captures year, make, model, mileage, and preferred date. Asks about additional services (tire rotation, inspection) and notes synthetic vs conventional preference.
  • Tire Service / Rotation — Asks about tire size if replacement needed, whether they have tires or need purchase, and current tire condition. Captures wheel type (alloy, steel) for proper equipment prep.
  • Diagnostic Request — Check engine light, warning message, or intermittent problem. Captures symptoms, when they occur (cold start, highway, idle), and any codes if customer has scanned. Schedules diagnostic time.
  • Repair Estimate Follow-Up — Customer received quote, has questions, or wants to schedule. Pulls up previous conversation context if available and connects to service advisor or captures approval.
  • Parts Availability Question — Customer asking if you stock specific parts. Captures part details, vehicle application, and whether they need installation or DIY purchase. Routes to parts department or creates callback.

Why Auto Repair-Specific Training Matters

Generic answering services can't tell a flashing check engine light (urgent—possible catalytic converter damage) from a solid one (can wait for scheduled appointment). They don't know that overheating requires immediate attention, or that brake grinding is a safety issue. CallDispatcher is trained by automotive professionals to ask about symptoms, capture vehicle details, and triage by urgency—so you capture the breakdowns that become loyal customers and never miss an appointment request after hours.

Your Tech Never Answers Blind

CallDispatcher connects to your on-call tech first, provides a 10-second whisper summary, and only then bridges the caller if the tech accepts.

  • Tech hears caller name, address, and issue before picking up
  • Press 1 to accept, Press 2 to send as ticket
  • Automatic fallback to backup on-call if no answer
  • Caller hears ringing during whisper—seamless experience
Incoming Call
CallDispatcher
Auto Shop Line

"Service call. Car won't start this morning. 2019 Honda Accord. Caller needs it for work tomorrow. Makes clicking sound. Press 1 to accept, press 2 to send as ticket."

1 Accept Call
2 Send as Ticket

Built for Auto Repair Shops

Pre-configured emergency triggers for your trade. CallDispatcher knows when to wake up the on-call tech and when to capture a callback ticket.

  • Urgent: Won't start, broke down, overheating, brakes not working
  • Service: Check engine light, strange noise, oil change, maintenance
  • Custom triggers: Add your own emergency keywords
  • Emergency-only overnight mode (avoid unnecessary wake-ups)

Capture Leads Who Prefer to Text

41% of homeowners prefer scheduling by text. CallDispatcher answers texts just like calls—with the same emergency triage and job capture.

  • Missed-call text-back: Automatically texts callers you couldn't answer
  • After-hours auto-reply: Captures leads when you're closed
  • SMS job tickets: Same format your techs already receive
Upgrade: Two-Way Text Dispatch Full conversational SMS intake with emergency triage + warm transfer escalation
CD
Main Street Auto Dispatch Text Dispatch • Automated

Thanks for contacting Main Street Auto. What's going on with your vehicle?

6:47 PM

Check engine light came on during my commute

6:48 PM

We can fit you in tomorrow morning or Thursday afternoon. What year/make/model is your vehicle?

6:48 PM

123 Oak Street

6:49 PM

Thanks! Is this urgent (need help tonight) or can it wait until tomorrow?

6:49 PM

Tonight please

6:50 PM

🚨 Paging our on-call tech now. They'll call you shortly at this number. If you smell gas, leave immediately and call 911.

6:50 PM

What's a Missed Call Worth to Your Shop?

See how many jobs and dollars you're leaving on the table—and how CallDispatcher recovers them.

100 calls
27%
$350
+19%
Missed calls recovered/month
47
New text leads captured/month
+19

At $99/month, CallDispatcher pays for itself if it saves just 1 job every 3 months.

Go Live in 10 Minutes

No new hardware. No complicated setup. Just forward your calls and start answering every one.

1

Set Your Hours

Define business hours and after-hours behavior in our simple dashboard.

2

Add On-Call Contacts

Enter primary and backup phone numbers for emergency routing.

3

Choose Your Rules

Select from HVAC + plumbing emergency templates or add custom triggers.

4

Forward & Go Live

Forward calls to your CallDispatcher number. You're now answering 24/7.

Skip the Sales Pitch

Live in 10 Minutes. No Sales Call Required.

Other AI answering services make you book a 30-minute demo with a salesperson before you can even try their product. We think that's backwards.

Other AI Services
  • Book a demo call
  • Wait for sales rep
  • Sit through 30-min pitch
  • Get "custom quote"
  • Finally start trial
⏱️ Days to weeks
CallDispatcher
  • Sign up online
  • Set your greeting
  • Add your mechanics
  • Forward your calls
  • You're live!
⚡ 10 minutes

You're a contractor—you don't have time to sit through sales demos. Try it yourself and decide.

Plans Starting at $99/month

No per-call fees. No surprise overages. All plans include a 14-day free trial.

Basic
$99/mo
Voice + Warm Transfer
Pro
$299/mo
Voice + SMS Dispatch
Ultimate
$399+/mo
Customize everything

No credit card required. No sales call needed. Go live in 10 minutes.

Common Questions

Everything you need to know about CallDispatcher.

We recommend transparency. While CallDispatcher sounds remarkably human—with natural pacing, acknowledgements like "got it" and "okay," and the ability to handle interruptions—it's a best practice to let callers know they're speaking with an AI assistant. This builds trust and sets appropriate expectations.

You have complete control over the greeting. Customize exactly what the AI says when it answers, such as: "Thanks for calling. This is our AI assistant and I can help you right away, or connect you with a team member. How can I help?" Many customers actually prefer getting immediate help from AI over waiting on hold or leaving voicemail.

Our fail-soft design means CallDispatcher never forces a bad decision. If it's uncertain whether something is a true emergency, it captures all the details, creates a ticket, sends it to you and the caller, and tells the caller a tech will call them shortly. No guessing, no frustrated customers.

No new hardware needed. You can go live today just by forwarding calls from your existing business number to your CallDispatcher number. Forward always, only when busy/no-answer, or only after hours—your choice. You can port your number to us later if you prefer.

Currently, CallDispatcher focuses on emergency triage, job capture, and warm transfers to your team. For scheduling, it collects the caller's preferred callback window and sends that in the ticket. Full calendar integration for direct booking is coming soon.

The Basic plan includes: 24/7 AI dispatcher, emergency triage, call summaries, and 200 voice minutes per month. Upgrade to Standard ($199/mo) for advanced human-like AI voice and warm transfer with whisper, or Pro ($299/mo) to add SMS capabilities and full call transcriptions. Additional usage is available at low per-unit rates if you exceed the included amounts.

Absolutely. We offer a 14-day free trial with no credit card required. Call our live demo number right now to hear exactly how CallDispatcher handles a call—then start your free trial and forward your calls to go live in minutes.

The 14-day free trial showcases our Standard plan features: AI voice dispatch, emergency triage, warm transfer with whisper, call summaries, and the advanced human-like AI voice. This lets you experience the core technology before committing. SMS/text capabilities are not included in the trial due to carrier registration requirements (see next FAQ).

U.S. carriers require all business SMS to be registered through a compliance process called A2P 10DLC (Application-to-Person 10-Digit Long Code). This isn't something we invented—it's an industry-wide requirement to prevent spam and ensure legitimate business messaging.

The registration process involves two steps:

1. Brand Registration — Your business identity is verified with The Campaign Registry (TCR). This requires your legal business name, EIN (Tax ID), business address, and website.

2. Campaign Registration — Your messaging use case is approved by carriers. We describe how you'll use SMS (dispatch notifications, customer updates, etc.) and how customers can opt out.

Timeline: The entire process typically takes 2-4 weeks. Brand registration usually completes within a few days, but campaign approval can take 1-3 weeks depending on carrier review queues.

Good news: We handle all the paperwork for you. When you upgrade to a Pro or Ultimate plan, we'll collect the required information (business name, EIN, address) and manage the entire registration process on your behalf. You'll just need to answer a few questions—we do the rest.

No surprises—just simple per-minute billing. We'll send you email and dashboard alerts at 75% and 90% of your plan usage so you always know where you stand. If you exceed your included minutes, additional usage is billed at straightforward rates:

Voice calls: $0.25 per minute
SMS messages: $0.05 per message

You can also upgrade your plan anytime mid-month, and we'll prorate the difference. If you're consistently going over, upgrading to the next tier usually saves money. And if you want to set a hard cap to prevent any overages, you can enable "pause at limit" in your dashboard settings.

Nope. Unlike other AI answering services that require booking a 30-minute sales call before you can even try their product, CallDispatcher is completely self-service. Sign up, configure your AI dispatcher, Add your mechanics, forward your calls—and you're live. The whole process takes about 10 minutes. No salespeople, no demos, no waiting. Just results.

Stop Losing Jobs to Missed Calls

Try CallDispatcher free for 14 days. No credit card. No sales call. Go live in 10 minutes.

Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max
Start Free Trial

Experience Text Dispatch Live

See how CallDispatcher handles after-hours texts

What you'll receive:
Main Street Auto: What can we help with?
Need an oil change, what's your availability?
We can fit you in tomorrow morning or Thursday afternoon. What year/make/model is your vehicle?
+1

You're Losing Jobs to Text-First Customers

Here's the revenue you're leaving on the table

41% of homeowners prefer scheduling service by text over calling
19% prefer texting as their first contact method when reaching contractors

The problem: When these customers text your business line and get no response (or a generic auto-reply), they move on to the next contractor who does respond.

CallDispatcher captures these leads automatically

  • Missed-call text-back — instantly reaches callers you couldn't answer
  • After-hours auto-reply — captures leads while you sleep, not just during business hours
  • Same emergency triage — urgent texts escalate to your on-call tech, just like calls
  • Job-ready tickets — name, address, issue, urgency collected before you call back
Start Free Trial — Capture Text Leads

Included in Pro plan ($299/month) and above.

Electrical Support Coming Soon

We're building emergency triage templates for electrical contractors. Join the waitlist to get early access.

We'll notify you when electrical support launches. No spam.