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AI-Powered Voice + Text Dispatch

AI Answering Service for Hotels & Hospitality

Sounds like a human. Our natural sounding AI will help you win more business. Answers every call and text 24/7, triages emergencies, and warm-transfers to your on-call tech with a whispered summary—so you stop losing jobs to missed calls.

Base Level Very Good AI Voice Natural conversation quality. Handles calls professionally and efficiently. HVAC Demo: Call and say your heat is out to experience the AI!
Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max per number
State of the Art Human-Like AI Voice Virtually indistinguishable from a real person. Premium conversational experience. HVAC Demo: Call and say your heat is out to experience the AI!
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max per number
Starting at $99/month
14-day free trial
No credit card
No sales call required
Guest Request Room 412, AC not working
SMS Ticket Sent To on-call tech
Incoming Call
AI Dispatcher Active
CallDispatcher Thanks for calling Grand Hotel—this is dispatch. How can I help?
Caller AC in room 412 isn't cooling
CallDispatcher I'm paging our on-call tech now...
Trusted by Hotels & Hospitality Professionals
24/7 Coverage
99.9% Uptime

The Only AI Dispatcher with Whisper Transfer

Most AI answering services transfer calls blind—your tech answers with no idea what they're walking into. CallDispatcher briefs your tech first, so they can accept or decline before connecting.

Whisper Before Connection

"Guest services call. Room 412. AC not working and room is hot. Guest name Johnson. Requests immediate attention. Press 1 to accept, press 2 to send as ticket."

Tech Stays in Control

Your tech decides whether to take the call live or send to a callback ticket—all before the customer hears them.

Built for Emergencies

Pre-configured triggers for "no AC", "no heat", "room flooding", "locked out" and more. Route true emergencies instantly, not every after-hours call.

The Most Human-Sounding AI in the Industry

Voice quality isn't a novelty—it directly impacts your business. Research shows customers are more likely to stay on the line and complete their call when greeted by natural-sounding voices. Robotic, awkward AI drives callers away.

We partner with the leading AI voice labs to deliver speech that sounds remarkably human—with natural pacing, appropriate pauses, and conversational tone. Your customers will assume they're talking to your dispatcher.

4.2/5 Premium AI voice naturalness rating (vs 4.7 for humans)*
27% Fewer abandoned calls with natural-sounding AI**

*Journal of Voice research · **Invoca home services study

Hear it yourself—call our live demo

Trade-Specific Training

Built for hotels—not generic. Understands your industry terminology out of the box.

No Sales Call Required

Sign up, configure, and go live in 10 minutes. No demos, no salespeople, no waiting. Just results.

Voice + SMS Dispatch

Handle both calls and text messages with the same AI. Customers can text "emergency" or call—either way, you're covered.

Intelligent Fallback

If uncertain, the AI captures details and sends a ticket instead of forcing a bad transfer. Never lose context, never annoy your tech.

Every Missed Call Is a Lost Job

When your phone rings, you're often on a job, driving, or closed after hours. That's when calls turn into lost jobs—and lost revenue.

Missed Calls During Jobs

You can't answer the phone when you're in the middle of a job.

After-Hours Emergencies

True emergencies at 2 AM need fast routing without waking up everyone on the team.

Poor Call Notes

Incomplete details slow down dispatch and reduce your conversion rate on leads.

Your AI Dispatcher, Always On

CallDispatcher answers like a real dispatcher—not a chatbot or IVR menu. Natural conversation, smart triage, and seamless handoffs.

Human-Like Voice

Natural pacing, short acknowledgements, fully interruptible. No "press 1" experience.

Emergency Triage

Built-in Hotels emergency detection. Routes true emergencies instantly.

Warm Transfer

Connects to your tech with a whisper summary before bridging the caller.

Fail-Soft Design

If uncertain, captures details and sends ticket—never forces a bad transfer.

Guest Requests We Handle for Hotels

CallDispatcher is pre-trained on hospitality terminology, guest service protocols, and urgency-based triage. No generic scripts—real hotel industry knowledge from day one.

🚨 Urgent Guest Issues

  • Room Lockout — Guest locked out at 2 AM needs immediate assistance. CallDispatcher captures room number, verifies guest identity with confirmation details, and dispatches security or night staff with key access. High-priority for guest comfort and safety.
  • HVAC Failure in Room — No heat in winter or no AC in summer affects guest sleep and satisfaction. Asks about temperature, whether it's a thermostat issue, and whether room change is acceptable. Dispatches maintenance or offers alternate room.
  • Plumbing Emergency — Toilet overflow, no hot water, or clogged drain. Asks about severity, whether water is spreading, and whether guest needs to relocate. Routes to maintenance with urgency level.
  • Safety / Security Concern — Suspicious activity, noise complaint from other rooms, or feeling unsafe. Immediately routes to security with room location and nature of concern. Never makes guest feel dismissed.
  • Medical Emergency / Illness — Guest feeling ill or injured. Asks about severity, whether 911 is needed, and notifies management. Can provide local hospital information and arrange transportation.

🛎️ Standard Guest Services

  • Late Check-In Assistance — Guest arriving after hours needs access instructions. Confirms reservation, provides entry code or lockbox location, and notes special requests. Ensures seamless arrival experience.
  • Housekeeping Request — Extra towels, pillows, or room refresh. Asks about specific items needed, preferred delivery time, and whether guest will be in room. Queues for housekeeping dispatch or next-morning service.
  • Wake-Up Call Request — Guest needs morning wake-up. Captures exact time, room number, and whether they want a backup call. Logs for automated or manual execution.
  • Local Recommendations — Restaurant, attraction, or transportation questions. Provides curated local information, hours, and directions. Can text details to guest's phone for convenience.
  • Reservation Changes / Extensions — Guest wants to extend stay or modify booking. Checks availability messaging, captures request details, and creates callback ticket for front desk follow-up during business hours.

Why Hotel-Specific Training Matters

Generic answering services can't tell a room lockout at 2 AM (urgent—guest standing in hallway) from an extra pillow request (can wait until morning). They don't know that HVAC failure affects guest reviews, or that a late check-in needs confirmation details and entry instructions. CallDispatcher is trained by hospitality professionals to prioritize guest comfort, capture room numbers, and dispatch the right staff—so every guest feels taken care of, even at 3 AM.

Your Tech Never Answers Blind

CallDispatcher connects to your on-call tech first, provides a 10-second whisper summary, and only then bridges the caller if the tech accepts.

  • Tech hears caller name, address, and issue before picking up
  • Press 1 to accept, Press 2 to send as ticket
  • Automatic fallback to backup on-call if no answer
  • Caller hears ringing during whisper—seamless experience
Incoming Call
CallDispatcher
Guest Services Line

"Guest services call. Room 412. AC not working and room is hot. Guest name Johnson. Requests immediate attention. Press 1 to accept, press 2 to send as ticket."

1 Accept Call
2 Send as Ticket

Built for Hotels & Hospitality

Pre-configured emergency triggers for your trade. CallDispatcher knows when to wake up the on-call tech and when to capture a callback ticket.

  • Room Issues: No AC, no heat, plumbing problems, no hot water
  • Guest Needs: Lockout, housekeeping, maintenance request
  • Custom triggers: Add your own emergency keywords
  • Emergency-only overnight mode (avoid unnecessary wake-ups)

Capture Leads Who Prefer to Text

41% of homeowners prefer scheduling by text. CallDispatcher answers texts just like calls—with the same emergency triage and job capture.

  • Missed-call text-back: Automatically texts callers you couldn't answer
  • After-hours auto-reply: Captures leads when you're closed
  • SMS job tickets: Same format your techs already receive
Upgrade: Two-Way Text Dispatch Full conversational SMS intake with emergency triage + warm transfer escalation
CD
Grand Hotel Dispatch Text Dispatch • Automated

Welcome to Grand Hotel guest services! How can we make your stay better?

6:47 PM

AC in room 412 isn't cooling

6:48 PM

Of course! I'll have housekeeping bring fresh towels to Room 308 shortly.

6:48 PM

123 Oak Street

6:49 PM

Thanks! Is this urgent (need help tonight) or can it wait until tomorrow?

6:49 PM

Tonight please

6:50 PM

🚨 Paging our on-call tech now. They'll call you shortly at this number. If you smell gas, leave immediately and call 911.

6:50 PM

What's a Missed Call Worth to Your Shop?

See how many jobs and dollars you're leaving on the table—and how CallDispatcher recovers them.

100 calls
27%
$350
+19%
Missed calls recovered/month
47
New text leads captured/month
+19

At $99/month, CallDispatcher pays for itself if it saves just 1 job every 3 months.

Go Live in 10 Minutes

No new hardware. No complicated setup. Just forward your calls and start answering every one.

1

Set Your Hours

Define business hours and after-hours behavior in our simple dashboard.

2

Add On-Call Contacts

Enter primary and backup phone numbers for emergency routing.

3

Choose Your Rules

Select from HVAC + plumbing emergency templates or add custom triggers.

4

Forward & Go Live

Forward calls to your CallDispatcher number. You're now answering 24/7.

Skip the Sales Pitch

Live in 10 Minutes. No Sales Call Required.

Other AI answering services make you book a 30-minute demo with a salesperson before you can even try their product. We think that's backwards.

Other AI Services
  • Book a demo call
  • Wait for sales rep
  • Sit through 30-min pitch
  • Get "custom quote"
  • Finally start trial
⏱️ Days to weeks
CallDispatcher
  • Sign up online
  • Set your greeting
  • Add your staff
  • Forward your calls
  • You're live!
⚡ 10 minutes

You're a contractor—you don't have time to sit through sales demos. Try it yourself and decide.

Plans Starting at $99/month

No per-call fees. No surprise overages. All plans include a 14-day free trial.

Basic
$99/mo
Voice + Warm Transfer
Pro
$299/mo
Voice + SMS Dispatch
Ultimate
$399+/mo
Customize everything

No credit card required. No sales call needed. Go live in 10 minutes.

Common Questions

Everything you need to know about CallDispatcher.

We recommend transparency. While CallDispatcher sounds remarkably human—with natural pacing, acknowledgements like "got it" and "okay," and the ability to handle interruptions—it's a best practice to let callers know they're speaking with an AI assistant. This builds trust and sets appropriate expectations.

You have complete control over the greeting. Customize exactly what the AI says when it answers, such as: "Thanks for calling. This is our AI assistant and I can help you right away, or connect you with a team member. How can I help?" Many customers actually prefer getting immediate help from AI over waiting on hold or leaving voicemail.

Our fail-soft design means CallDispatcher never forces a bad decision. If it's uncertain whether something is a true emergency, it captures all the details, creates a ticket, sends it to you and the caller, and tells the caller a tech will call them shortly. No guessing, no frustrated customers.

No new hardware needed. You can go live today just by forwarding calls from your existing business number to your CallDispatcher number. Forward always, only when busy/no-answer, or only after hours—your choice. You can port your number to us later if you prefer.

Currently, CallDispatcher focuses on emergency triage, job capture, and warm transfers to your team. For scheduling, it collects the caller's preferred callback window and sends that in the ticket. Full calendar integration for direct booking is coming soon.

The Basic plan includes: 24/7 AI dispatcher, emergency triage, call summaries, and 200 voice minutes per month. Upgrade to Standard ($199/mo) for advanced human-like AI voice and warm transfer with whisper, or Pro ($299/mo) to add SMS capabilities and full call transcriptions. Additional usage is available at low per-unit rates if you exceed the included amounts.

Absolutely. We offer a 14-day free trial with no credit card required. Call our live demo number right now to hear exactly how CallDispatcher handles a call—then start your free trial and forward your calls to go live in minutes.

The 14-day free trial showcases our Standard plan features: AI voice dispatch, emergency triage, warm transfer with whisper, call summaries, and the advanced human-like AI voice. This lets you experience the core technology before committing. SMS/text capabilities are not included in the trial due to carrier registration requirements (see next FAQ).

U.S. carriers require all business SMS to be registered through a compliance process called A2P 10DLC (Application-to-Person 10-Digit Long Code). This isn't something we invented—it's an industry-wide requirement to prevent spam and ensure legitimate business messaging.

The registration process involves two steps:

1. Brand Registration — Your business identity is verified with The Campaign Registry (TCR). This requires your legal business name, EIN (Tax ID), business address, and website.

2. Campaign Registration — Your messaging use case is approved by carriers. We describe how you'll use SMS (dispatch notifications, customer updates, etc.) and how customers can opt out.

Timeline: The entire process typically takes 2-4 weeks. Brand registration usually completes within a few days, but campaign approval can take 1-3 weeks depending on carrier review queues.

Good news: We handle all the paperwork for you. When you upgrade to a Pro or Ultimate plan, we'll collect the required information (business name, EIN, address) and manage the entire registration process on your behalf. You'll just need to answer a few questions—we do the rest.

No surprises—just simple per-minute billing. We'll send you email and dashboard alerts at 75% and 90% of your plan usage so you always know where you stand. If you exceed your included minutes, additional usage is billed at straightforward rates:

Voice calls: $0.25 per minute
SMS messages: $0.05 per message

You can also upgrade your plan anytime mid-month, and we'll prorate the difference. If you're consistently going over, upgrading to the next tier usually saves money. And if you want to set a hard cap to prevent any overages, you can enable "pause at limit" in your dashboard settings.

Nope. Unlike other AI answering services that require booking a 30-minute sales call before you can even try their product, CallDispatcher is completely self-service. Sign up, configure your AI dispatcher, Add your staff, forward your calls—and you're live. The whole process takes about 10 minutes. No salespeople, no demos, no waiting. Just results.

Stop Losing Jobs to Missed Calls

Try CallDispatcher free for 14 days. No credit card. No sales call. Go live in 10 minutes.

Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max
Start Free Trial

Experience Text Dispatch Live

See how CallDispatcher handles after-hours texts

What you'll receive:
Grand Hotel: How can we help make your stay better?
Room 308 needs more towels please
Of course! I'll have housekeeping bring fresh towels to Room 308 shortly.
+1

You're Losing Jobs to Text-First Customers

Here's the revenue you're leaving on the table

41% of homeowners prefer scheduling service by text over calling
19% prefer texting as their first contact method when reaching contractors

The problem: When these customers text your business line and get no response (or a generic auto-reply), they move on to the next contractor who does respond.

CallDispatcher captures these leads automatically

  • Missed-call text-back — instantly reaches callers you couldn't answer
  • After-hours auto-reply — captures leads while you sleep, not just during business hours
  • Same emergency triage — urgent texts escalate to your on-call tech, just like calls
  • Job-ready tickets — name, address, issue, urgency collected before you call back
Start Free Trial — Capture Text Leads

Included in Pro plan ($299/month) and above.

Electrical Support Coming Soon

We're building emergency triage templates for electrical contractors. Join the waitlist to get early access.

We'll notify you when electrical support launches. No spam.