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AI-Powered Voice + Text Dispatch

AI Dispatcher for HVAC & Plumbing

Sounds like a human. Customers assume it's your dispatcher. Answers every call and text 24/7, triages emergencies, and warm-transfers to your on-call tech with a whispered summary—so you stop losing jobs to missed calls.

Base Level Very Good AI Voice Natural conversation quality. Handles calls professionally and efficiently.
Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max per number
State of the Art Human-Like AI Voice Virtually indistinguishable from a real person. Premium conversational experience.
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max per number
Starting at $99/month
14-day free trial
No credit card
Emergency Triaged No heat, 58°F indoor
SMS Ticket Sent To on-call tech
Incoming Call
AI Dispatcher Active
CallDispatcher Thanks for calling ABC Heating—this is dispatch. How can I help?
Caller Our heat went out and it's 58 degrees in here!
CallDispatcher I'm paging our on-call tech now...
Trusted by HVAC & Plumbing Professionals Nationwide
24/7 Coverage
99.9% Uptime
The Problem

Every Missed Call Is a Lost Job

When your phone rings, you're often on a job, driving, or closed after hours. That's when calls turn into lost jobs—and lost revenue.

Missed Calls During Jobs

You can't answer the phone when you're elbows-deep in a furnace repair or fixing a burst pipe.

After-Hours Emergencies

True emergencies at 2 AM need fast routing without waking up everyone on the team.

Poor Call Notes

Incomplete details slow down dispatch and reduce your conversion rate on leads.

The Solution

Your AI Dispatcher, Always On

CallDispatcher answers like a real dispatcher—not a chatbot or IVR menu. Natural conversation, smart triage, and seamless handoffs.

Human-Like Voice

Natural pacing, short acknowledgements, fully interruptible. No "press 1" experience.

Emergency Triage

Built-in HVAC + plumbing emergency detection. Routes true emergencies instantly.

Warm Transfer

Connects to your tech with a whisper summary before bridging the caller.

Fail-Soft Design

If uncertain, captures details and sends ticket—never forces a bad transfer.

Warm Transfer + Whisper

Your Tech Never Answers Blind

CallDispatcher connects to your on-call tech first, provides a 10-second whisper summary, and only then bridges the caller if the tech accepts.

  • Tech hears caller name, address, and issue before picking up
  • Press 1 to accept, Press 2 to send as ticket
  • Automatic fallback to backup on-call if no answer
  • Caller hears ringing during whisper—seamless experience
Incoming Call
CallDispatcher
HVAC Emergency Line

"On-call dispatch. HVAC emergency. No heat. Caller Mike. Address 12 Oak Street. Indoor temp 58 degrees. Press 1 to accept, press 2 to send as ticket."

1 Accept Call
2 Send as Ticket
Emergency Detection

Built for HVAC + Plumbing

Pre-configured emergency triggers for your trade. CallDispatcher knows when to wake up the on-call tech and when to capture a callback ticket.

  • HVAC: No heat with low temps, gas smell, carbon monoxide
  • Plumbing: Active flooding, burst pipe, sewage backup
  • Custom triggers: Add your own emergency keywords
  • Emergency-only overnight mode (avoid unnecessary wake-ups)
HVAC technician working on a heating unit
Voice + Text Dispatch

Capture Leads Who Prefer to Text

41% of homeowners prefer scheduling by text. CallDispatcher answers texts just like calls—with the same emergency triage and job capture.

  • Missed-call text-back: Automatically texts callers you couldn't answer
  • After-hours auto-reply: Captures leads when you're closed
  • SMS job tickets: Same format your techs already receive
Upgrade: Two-Way Text Dispatch Full conversational SMS intake with emergency triage + warm transfer escalation
CD
ABC Heating Dispatch Text Dispatch • Automated

Sorry we missed your call! How can we help? Reply with HVAC or PLUMBING and a quick description.

6:47 PM

HVAC - no heat, furnace won't turn on

6:48 PM

Got it—no heat issue. What's the service address?

6:48 PM

123 Oak Street

6:49 PM

Thanks! Is this urgent (need help tonight) or can it wait until tomorrow?

6:49 PM

Tonight please, it's 55 degrees inside

6:50 PM

🚨 Paging our on-call tech now. They'll call you shortly at this number. If you smell gas, leave immediately and call 911.

6:50 PM
ROI Calculator

What's a Missed Call Worth to Your Shop?

See how many jobs and dollars you're leaving on the table—and how CallDispatcher recovers them.

100 calls
27%
$350
+19%
Missed calls recovered/month
47
New text leads captured/month
+19
Jobs recovered/month
8
Recovered revenue/month
$2,800

At $99/month, CallDispatcher pays for itself if it saves just 1 job every 3 months.

How It Works

Go Live in 10 Minutes

No new hardware. No complicated setup. Just forward your calls and start answering every one.

1

Set Your Hours

Define business hours and after-hours behavior in our simple dashboard.

2

Add On-Call Contacts

Enter primary and backup phone numbers for emergency routing.

3

Choose Your Rules

Select from HVAC + plumbing emergency templates or add custom triggers.

4

Forward & Go Live

Forward calls to your CallDispatcher number. You're now answering 24/7.

Simple Pricing

Choose Your Plan

No per-call fees. No surprise overages. AI dispatch coverage that fits your business.

Basic

$ 99 /month

Voice-only dispatch

  • 24/7 AI dispatcher
  • Emergency triage
  • Basic AI voice
  • 200 voice minutes
  • Call summaries
  • No SMS features
Start Free Trial

Standard

$ 199 /month

Voice + Warm Transfer

  • Everything in Basic
  • Advanced AI voice (human-like)
  • Warm transfer + whisper
  • 400 voice minutes
  • No SMS features
Start Free Trial
Most Popular

Pro

$ 299 /month

Voice + SMS Dispatch

  • Everything in Standard
  • 600 mins + 500 SMS
  • Two-Way Text Dispatch
  • Missed-call text-back
  • SMS → voice escalation
  • Email support
Start Free Trial
Full Control

Ultimate

$ 399 /month

Customize everything

  • Everything in Pro
  • 600 mins + 750 SMS
Voice Minutes 600 mins
600 10,000

+$25 per 100 minutes

  • Choose your voice 5 voices • switch anytime
  • Custom AI instructions Control how AI handles calls
  • Dedicated support
Start Free Trial

All plans include a 14-day free trial. No credit card required. Cancel anytime.

FAQ

Common Questions

Everything you need to know about CallDispatcher.

CallDispatcher is designed to sound like a natural human dispatcher—with appropriate pacing, short acknowledgements like "got it" and "okay," and the ability to be interrupted (barge-in). Most callers assume they're speaking to your office staff. You have the option to add a disclosure line if preferred, but it's not required in most situations.

Our fail-soft design means CallDispatcher never forces a bad decision. If it's uncertain whether something is a true emergency, it captures all the details, creates a ticket, sends it to you and the caller, and tells the caller a tech will call them shortly. No guessing, no frustrated customers.

No new hardware needed. You can go live today just by forwarding calls from your existing business number to your CallDispatcher number. Forward always, only when busy/no-answer, or only after hours—your choice. You can port your number to us later if you prefer.

Currently, CallDispatcher focuses on emergency triage, job capture, and warm transfers to your team. For scheduling, it collects the caller's preferred callback window and sends that in the ticket. Full calendar integration for direct booking is coming soon.

The Basic plan includes: 24/7 AI dispatcher, emergency triage, call summaries and transcripts, and 200 voice minutes per month. Upgrade to Standard ($199/mo) for advanced human-like AI voice and warm transfer with whisper, or Pro ($299/mo) to add SMS capabilities. Additional usage is available at low per-unit rates if you exceed the included amounts.

Absolutely. We offer a 14-day free trial with no credit card required. Call our live demo number right now to hear exactly how CallDispatcher handles a call—then start your free trial and forward your calls to go live in minutes.

Stop Losing Jobs to Missed Calls

Try CallDispatcher free for 14 days. No credit card required. Go live in 10 minutes.

Basic Live Demo (978) 696-9321 90 sec limit • 3 calls max
Advanced Live Demo (877) 899-7714 90 sec limit • 3 calls max
Start Free Trial

Experience Text Dispatch Live

See how CallDispatcher handles after-hours texts

What you'll receive:
ABC Heating Dispatch: Sorry we missed you! How can we help? Reply with HVAC or PLUMBING and a quick description.
HVAC - no heat
Got it—no heat issue. What's the service address?
+1

By clicking "Send Me the Demo," you provide express written consent to receive automated text messages from CallDispatcher for product demonstration purposes. Message frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to cancel, HELP for help. View our Privacy Policy and Terms of Service.

You're Losing Jobs to Text-First Customers

Here's the revenue you're leaving on the table

41% of homeowners prefer scheduling service by text over calling
19% prefer texting as their first contact method when reaching contractors

The problem: When these customers text your business line and get no response (or a generic auto-reply), they move on to the next contractor who does respond.

CallDispatcher captures these leads automatically

  • Missed-call text-back — instantly reaches callers you couldn't answer
  • After-hours auto-reply — captures leads while you sleep, not just during business hours
  • Same emergency triage — urgent texts escalate to your on-call tech, just like calls
  • Job-ready tickets — name, address, issue, urgency collected before you call back
Start Free Trial — Capture Text Leads

Included in Pro plan ($299/month) and above.

Electrical Support Coming Soon

We're building emergency triage templates for electrical contractors. Join the waitlist to get early access.

We'll notify you when electrical support launches. No spam.